Now Hiring: Full-Time Experienced Front Desk Receptionist

Be Well Family Care is seeking a full-time, experienced Front Desk Receptionist to join our Functional Medicine Family Practice in Carmel, Indiana. This role is ideal for someone who is organized, friendly, detail-oriented, and thrives in a patient-centered environment. You’ll be working in a beautiful, modern facility with a supportive and collaborative team.

Details:
Our Front Desk Receptionist plays a key role in creating a welcoming and efficient experience for patients. This position supports both our medical practice helping ensure smooth daily operations while delivering exceptional customer service.
Key Responsibilities

• Greet and assist patients and visitors in person and by phone
• Schedule appointments and help optimize provider schedules and room utilization
• Maintain patient records, accounts, and accurate personal and financial information
• Keep providers informed of patient arrivals and schedule changes
• Protect patient confidentiality and comply with HIPAA regulations
• Assist with check-in, check-out, and scheduling for both medical and aesthetics services
• Sell supplements, manage supplement store inventory, and ship products
• Maintain office and reception area organization, including light cleaning as needed
• Monitor and order office supplies and coordinate equipment servicing
• Stay informed on all services and products offered by the practice
• Upsell and cross-sell services thoughtfully, always prioritizing the patient’s best interest
• Support team operations and assist with additional tasks as needed

Qualifications & Skills

• Previous medical front desk or medical office experience required
• Strong customer service and communication skills
• Excellent organization, time management, and attention to detail
• Ability to multitask and adapt in a fast-paced environment
• Comfortable with phone systems and scheduling software
• Computer proficient
• Professional, patient-focused, and team-oriented
• Functional medicine knowledge is a plus

Education & Experience

• Some college coursework or a degree preferred
• Prior experience in a medical office setting required

Benefits

• 401(k) with employer matching
• Employee discounts
• Supportive, in-person work environment
• Free Functional Medicine concierge plan for you, spouse, dependents

How to Apply:
If you’re interested in joining our team, please email your resume and a brief statement of interest to: info@bewellfamilycare.com